I spent time at the DCA factory this April for hands-on training across their commercial dehumidification lineup — and walking through the units with DCA’s own engineers changes how you support specs and field calls.
What the Training Actually Covered
Refrigerant circuits, controls sequencing, service access, R-454B handling — the whole package. There’s a significant difference between knowing the spec sheet and having physically worked through the unit with the people who designed it. Corner cases, field-service scenarios, startup sequences — this is the kind of knowledge that shows up when a contractor calls and something isn’t behaving the way the design called for.
What It Means for Our Customers
Our entire JJM sales and technical team received the same training this April. Whoever you talk to about a DCA project is starting from the same depth of knowledge — specs, selections, troubleshooting, and start-up support.
Customer Training Options
Training options are also available for engineering teams, contractors, and facility crews who want time at the factory or on-site training in our territory. If your team specifies or installs DCA equipment in humidity-sensitive environments — natatoriums, pharma, cold storage, cannabis, or any specialty application — this kind of training is worth the trip.
If You Have a Humidity-Driven Application Coming Up
Call any member of our sales team or contact us at info@jjmorgan.com with your project details. We’re here from spec through start-up.
P.S. The Cedar Valley Cheese Store was a mandatory stop on the way home. Priorities.